Sunday, May 6, 2012

SCSM 2012 RTM : Self-Service Portal Installation

In this blog, I will be sharing with you of the SCSM 2012 Self-Service Portal (SSP) installation and configuration. The point i am sharing this as through my test and deployment experience, the SSP for SCSM 2012 is not easy.

Software Prerequisites:

Firstly, we have to make sure all the software prerequisites below are met:-
  • Windows Server 2008 R2 RTM or with SP1
  • IIS 7.5 with IIS 6 metabase compatibility
  • Self-signed SSL certificate (follow the FQDN of the SSP server)
  • ASP.NET 2.0
  • Microsoft .NET Framework 4.0
  • Microsoft Analysis Management Objects
  • Microsoft SharePoint Foundation 2010
  • Excel Services in SharePoint 2010 is required for hosting dashboards for advanced analytical reports

Installation:

I will skip all the screen shot of the installation of SCSM 2012 RTM as i have recorded the process in the video below:-


You can go to this link http://youtu.be/N9TRzJIwbn8 for the video above.

Post-Installation and Configurations:

Soon after the completion of the installation. You may not get the Silverlight to load the page completely and it end up partially blank as below:-

The installation does not end here. you may now have to look a little bit more in depth of each component configurations.

IIS 7

From the IIS both SCSMWebContentServer and Service Manager Portal has to bind to the same certificate.


The FQDN that has to be changed manually.

Certificate for client browser:

You have to trust the certificate that binds to the SSP.


After all the above are verified, you should be getting a page look similar as below:-

SMPortal, it works !!

And here you can see my SSP showing the case i have logged through the Portal.




Other Useful Links:

  • Nothing more useful than the top-to-bottom details about SCSM 2012 which you can find from this link.

  • Useful sharing by Petri on SCSM 2012 Beta with screen cast step-by-step




Posted by at
Labels: , , ,